Comments on: Web Strategy for the Community Manager http://conniebensen.com/2007/10/02/web-strategy-for-the-community-manager/ Community Strategist Mon, 02 Jan 2012 05:30:36 -0600 http://wordpress.org/?v=2.8.4 hourly 1 By: Connie http://conniebensen.com/2007/10/02/web-strategy-for-the-community-manager/comment-page-1/#comment-216 Connie Mon, 29 Oct 2007 01:42:09 +0000 http://conniebensen.com/blog/2007/10/02/web-strategy-for-the-community-manager/#comment-216 Yes Thomas the resources need to be front & center. We're going to look at all the options we have for communicating with customers. It's a big project! Yes Thomas the resources need to be front & center. We’re going to look at all the options we have for communicating with customers. It’s a big project!

]]> By: Thomas http://conniebensen.com/2007/10/02/web-strategy-for-the-community-manager/comment-page-1/#comment-191 Thomas Thu, 25 Oct 2007 21:15:34 +0000 http://conniebensen.com/blog/2007/10/02/web-strategy-for-the-community-manager/#comment-191 Being a Content Developer, I am in complete agreement about the 'educational focus' - Tell me - Show me - Let me try These are the different methods people use to learn. The power of the web really allows you to utilize these different methods for showcasing your features and functionality. Being able to watch a video, and then try it yourself is a great way to help people understand your product. It sounds like you are on the right track, and I am looking forward to how you will be implementing this. Being a Content Developer, I am in complete agreement about the ‘educational focus’
- Tell me
- Show me
- Let me try
These are the different methods people use to learn.
The power of the web really allows you to utilize these different methods for showcasing your features and functionality. Being able to watch a video, and then try it yourself is a great way to help people understand your product.

It sounds like you are on the right track, and I am looking forward to how you will be implementing this.

]]> By: Connie http://conniebensen.com/2007/10/02/web-strategy-for-the-community-manager/comment-page-1/#comment-121 Connie Fri, 05 Oct 2007 04:38:14 +0000 http://conniebensen.com/blog/2007/10/02/web-strategy-for-the-community-manager/#comment-121 Hey David, Your breaktime at work in Singapore is going to do me in! I enjoy these 'late night' discussions! You just made me realize a huge extension of this - in terms of web strategy a goal would be to make the community platform such that the videos are in an environment where discussion is fostered. I will blog on this & explain further! You just inspired some great insite! thanks! Hey David,
Your breaktime at work in Singapore is going to do me in! I enjoy these ‘late night’ discussions!

You just made me realize a huge extension of this – in terms of web strategy a goal would be to make the community platform such that the videos are in an environment where discussion is fostered. I will blog on this & explain further! You just inspired some great insite! thanks!

]]> By: David Yeo http://conniebensen.com/2007/10/02/web-strategy-for-the-community-manager/comment-page-1/#comment-120 David Yeo Fri, 05 Oct 2007 04:28:31 +0000 http://conniebensen.com/blog/2007/10/02/web-strategy-for-the-community-manager/#comment-120 * Tell me. * Show me. * Let me try So TRUE! We got the people on the site alright, and we allowed them to download for trial. Then I found out from feedback, they are confused on what to do after they download it. Past 2 weeks, I have been busy working to create some video software demos, to eventually put up on the site. We have a site selling jewelry software. We basically want to highlight the features, and get people into discussion mode. * Tell me.
* Show me.
* Let me try

So TRUE! We got the people on the site alright, and we allowed them to download for trial. Then I found out from feedback, they are confused on what to do after they download it.

Past 2 weeks, I have been busy working to create some video software demos, to eventually put up on the site. We have a site selling jewelry software. We basically want to highlight the features, and get people into discussion mode.

]]>