Archive for December, 2007

Teens Using Social Media

Well, we knew that already! But if you want to get an overview of how Teens are using social media then the new PEW report on Teens & Social Media has some amazing facts. In November I wrote about Digital Natives in the Workplace which talked about how the stat’s below will shift the future.

93% of teens are online & 64% are creating content!

  • Girls are blogging more (35% compared to 20% of the boys)
  • Boys are more likely to watch & upload videos (21% vs 10%)
  • Digital images – almost 90% have posted photos or videos! & interact by commenting

For communication, the cell phone is the primary choice of 70%

  • 60% texting
  • 47% messages over social networks
  • 22% email (J. Owyang’s prediction that email is dying is showing)

(the reason that it is more than 100% is because teens use combinations of the above)

This quote is quite interesting in that mentorship is acknowledged as a key role. This phenomenon can be seen with any community no matter the age range.

MIT professor Henry Jenkins notes that, along with the rise in popularity of participatory media applications, there has also been a concurrent development of “participatory cultures” that serve to encourage all of this user-contributed content. Jenkins defines a participatory culture as “a culture with relatively low barriers to artistic expression and civic engagement, strong support for creating and sharing one’s creations, and some type of informal mentorship whereby what is known by the most experienced is passed along to novices.”

Take away -

Reading the report is like looking into the not too distant future. In next five years the use of social media & participation in networks are going to keep increasing at an exponential rate.


Newspapers Utilize Social Media

I’ve seen so much discussion about how blogging is affecting how news is reported & sales of newspapers. Yesterday it dawned on me how newspapers have integrated aspects of social media into their online presence.

At my house we admit that once we had access to the regional newspaper online, we quit taking delivery of the hard copy. At first only a portion of the articles were represented & no photos. Now it’s evolved so that most of the articles are there & many photos are included.

In the past newspapers delivered the news & could be shared with neighbors (whether literally by passing sections of the paper itself or through discussion). The online version has integrated a new version of that interaction by allowing comments to be added to articles.

Yesterday I was listening to my husband read the responses to an article that was written about his work & I realized that the comments were adding a whole a new perspective to the article. One man’s comment was defending my husband’s work & the man is a stranger to us. In another article about a police offer being found not guilty of an event that happened 16 months ago the first comment states that he was glad that the jury listened to the case after the media had tried it. What a powerful statement that can be posted there for many to read!

I see that you can also sign up for email & mobile notifications of news & weather. The Grand Forks Herald is a small paper so I’m impressed with the options. In looking at other newspapers, the Minneapolis Star Tribune has considerably larger circulation & just offers ‘Most emailed’ & ‘Most viewed’.

image

So then I checked out the New York Times & they allow comments on select articles. I wonder what their criteria is for choosing?

So many questions came to mind:

  • What do the comments add?
  • Do they build community?
  • Will subscriptions drop as a result of the ability to read online & participate?
  • Do the same people participate on a regular basis?
  • Do the reporters read the comments & consider them for future stories?
  • How much time does it take to moderate? I see ‘report’ buttons
  • Are many newspapers offering this service?
  • TV is putting short video clips of their footage – are they allowing comments?

What are your thoughts on this?


Groups in Facebook

Mack Collier asked if I was going to post my presentation from the Web Community Forum. Is it ironic that I met Mack in a group in Facebook? And later I learned that he has a smashing marketing blog called The Viral Garden.

It was a panel so we didn’t have a formal presentation. Instead we started by asking the audience what their questions were to mix it up a bit because we were a day & half into the conference. I did put up some main points on the screen:

Sociology: It’s about relationships

For Facebook Groups to be effective there needs to be efforts towards building community.

Strategy: Have a plan & outline your goals for visitors & those joining

  • Add Value
  • Contribute to the conversation
  • Be Creative
  • Be Dynamic
  • Be Relevant (in my case I have to remember succint too! :) )

We also talked about rejuvenating a group that’s dismally quiet. Ask yourself what you can do to regain interest? In a smaller group an email can be sent to the membership.

One question that was interesting was from a representative of T-Mobile asking if they should have a group? and what it should be. They were offered some suggestions. First check to see if fans have created groups around the brand already? If there are then join those conversations. If not, then create a strategy of what the objective is? They have a popular character in their ads so it was suggested that maybe a group could be formed around that character?

One main point that was made early on was that Facebook Groups were originally created to band people together to express ‘I Hate. xyz brand” or I love xyz brand! But another segment is using Facebook & we’re using Groups in quite a different way. We’re exchanging information, sharing & learning things & networking. Imagine how this appears to college students?

One of my main points in regard to Facebook groups is that Facebook Groups only provide value if you interact & get involved. I have heard many criticize them & question their worth, but they have been invaluable to my networking. And if you ask questions & listen to others you’ll find out that there is a world at your fingertips!

Some groups that I’d recommend checking out:


Social Media Podcasts

Awhile ago someone asked me for podcasts on Social Media. So I started collecting links. When I asked on Twitter someone asked if I’d post all of them. yeah, yeah, I nominated myself secretary! So I’ve been collecting them for awhile…

But today I listened to an outstanding one that’s a great intro. as well as in-depth coverage of social media. Even better yet, it’s an interview with Sean O’Driscoll, General Manager for Marketing at Microsoft. I had the opportunity to meet him a week ago in Seattle!

One great point in layman’s terms is that company’s build stuff, sell stuff & support stuff. And we need to decide how does social media affect those things?

I noticed that many who provide podcasts on a regular schedule allow you to subscribe to just the podcasts which is really handy! So here’s the list in no particular order:

Now is Gone: The Seven Principles Related to the book that’s a must read.

ROI Radio

Social Media Trends

Chin Wag Live – trends in digital media & marketing

SXSW Podcasts

For Immediate Release – Hobson & Holtz Report

JournaMarketing

The Engaging Brand

Canadian Marketing Blog

Dennis McDonald podcasts – met him on Jeremiah’s blog & we tweet together

Blog Talk Radio by Tris Hussey & Jim Turner (Thanks Jim! I met Tris in Seattle too! :) )

I’m sure that there are many more. If you have a favorite, I’ll add it to the list.

*update* Here’s another from a Minnesotan: Marketing Edge

Community Strategist Live

 

Connie Interviews Community Experts


Copyright © 1996-2010 Connie Bensen. All rights reserved.
iDream theme by Templates Next | Customized by Solutions by Heidi