Archive for February, 2008

Leaving the Blizzard Behind

Working remotely is a great thing. I didn’t mind giving up the 30 minute commute 2 times per day. And because we have 6 months of snow, it’s easy to work from home.But this also means that when I do travel for work, it’s more like a jaunt. My first trip to the ACDSee offices in Victoria, BC ended  with an unexpected flight on a float plane. Today we had an adventure with weather.

We’re used to blizzard conditions. That translates into staying at home. The storm was predicted a few days in advance, but sometimes they never come to be. This morning we got up at the appointed 4 am and went to the airport. Around 5:30 am it started snowing heavily & visibility dropped. We boarded the plane on time & every seat was full. Fifty optimistic people were headed for warmer temp’s. The other jet that had boarded 15 min’s before us just sat there & our pilot announced that we would wait until we could see the runway. The snow outside was accumulating… Did I mention we’re optimists? After patiently waiting 45 minutes for them to de-ice the first plane, plow the runway, taxi it to the runway, then de-ice it again, it took off when the pilots could see the runway. Then we took our turn thru the same procedure which received applause.

I have to give United Airlines a lot of credit for providing service in such nasty conditions. The poor guy that was 20 feet in the air in an open bucket de-icing planes (two times for each plane). It had to have been miserable. This is the weather back home now. brrr!

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And for family & friends who were worried about our traveling, we made it safely. It was sunny & 81 here in Anaheim today!

2008-02-09 15-31-11_02

Did you know that there’s an exact replica of Independence Hall (as in Philadelphia) just across from Knottsberry Farm? And it was used to film the first National Treasure. (We fed the ducks too.)

replica ofIndHall

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Going offline for a week

My writing here has been quiet because I’ve been really busy. My sister & I have had our website for just over a year & we’ve never left it unattended. And I usually try to stay online when I travel, so this is a first.

Over the past month I’ve been training in a team & they’re ready to cover for us. So we’re unplugging. Heidi & I are going to a tradeshow (Craft & Hobby Association) in Anaheim California. A blizzard is predicted here, so the palm trees will be a welcome sight

I’ve been quiet because I’ve been busy with a number of work related items. The most exciting is the beta we’re preparing to launch in the end of February. It’s very exciting to have the opportunity to provide input into the features and then open it up to the community’s suggestions!  I’ve been enjoying learning the process of creating software. Each week brings at least one new build.

I’ll be back on February 14th. In the meantime browse my archives & leave a note if you stop by. 

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How do I become a Community Manager?

People are asking, “How do I become a Community Manager?”. “What does the job description look like?” What qualities do I need to have?

This is an emerging role so it varies greatly. My prediction is for two things:

  1. The role is going to become an integral part of companies as they adopt social media. (J. Owyang mentioned last week at his webinar on measurement that it requires a human component. Someone in the company needs to be monitoring & interpreting this information & that’s generally a Community Manager.
  2. Positions in the early stages now will be filled by motivated people.

Jake McKee recently did an excellent series on employment of Community Managers. If you’re interested in being a Community Manager, the following traits will serve you well:

  • self starter with excellent communication skills
  • not afraid to move mountains & follow thru on what you believe in
  • strategically opportunistic & ready to experiment
  • committed to excellent customer service & your company

There are 3 job boards to get started looking:

Chris Heuer has a list of Social Media Jobs.

Jake McKee has a board specific to Community Management

Jeremiah Owyang also has a job board on his blog.

What would you like to know about becoming a Community Manager? More to come…


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