http://conniebensen.com/2008/03/30/benefits-of-having-a-community-manager/ Community Strategist Mon, 02 Jan 2012 05:30:36 -0600 http://wordpress.org/?v=2.8.4 hourly 1 http://conniebensen.com/2008/03/30/benefits-of-having-a-community-manager/comment-page-1/#comment-726 4 Online Community Articles : Ameel’s Career & MBA Exposition (ACME) Wed, 09 Apr 2008 10:56:24 +0000 http://conniebensen.com/blog/2008/03/30/benefits-of-having-a-community-manager/#comment-726 [...] Then we have Connie Benson who wrote about The Benefits of Having a Community Manager. [...] [...] Then we have Connie Benson who wrote about The Benefits of Having a Community Manager. [...]

]]> http://conniebensen.com/2008/03/30/benefits-of-having-a-community-manager/comment-page-1/#comment-712 Clay Newton Sun, 30 Mar 2008 19:51:36 +0000 http://conniebensen.com/blog/2008/03/30/benefits-of-having-a-community-manager/#comment-712 In many ways from an internal perspective the Community Manager represents a meta-customer. They can basically act as the user proxy much more effectively than somebody in Customer Support, Usability or User Experience, typically areas where the associates are considered customer advocates. In many ways from an internal perspective the Community Manager represents a meta-customer. They can basically act as the user proxy much more effectively than somebody in Customer Support, Usability or User Experience, typically areas where the associates are considered customer advocates.

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