Over the past months I’ve been answering questions, connecting people to resources & mentoring people. I love it & it’s really gratifying! But for some time I’ve felt that I could do more if I had people learning with each other in a focused situation. So many focus on the technology but we know that building community is about relationships & the art of fostering them.
As a result, I’ve put together two courses for community managers. The first will be for those working with external communities & later I’ll start one for those working with internal ones. My vision is to provide community managers with a course that will provide you with practical skills that you can use every day. We’ll have discussions about best practices & the ‘what if’ & how to handle it when it happens. The Community Manager position is such a broad encompassing position that it can be overwhelming.
The first course is for Community Managers working with external communities. There will be six sessions filled with information & the opportunity to discuss it.
- Session 1 – The Plan – Strategies, Goal Setting & Metrics
- Session 2 – Listening & Engaging – Brand Monitoring & Branding
- Session 3 – Make it a Party & Recruit Help – Participation & Advocates
- Session 4 –Telling your Story – Blogging, Networking & Collaborating
- Session 5 – Attracting new members – Driving traffic to your community
- Session 6 – Internal Influence – Wearing many hats & routing traffic
Facilitation – it’s going to be remote, of course!
- First session will be one-on-one to identify goals & review your community
- Remaining sessions will be conference calls with maximum of 4-6 per group
- session meetings one per week
- first session starting mid July
- Access to a private discussion forum to continue the conversations & share resources
For more details, please send me an email at conniebensen@gmail.com
*update* I’m getting a great response. I’m looking forward to working with you!
For those of you around the world, I’ll make adjustments for time zones.
Great job Connie
I am sure people will be extremely benefitted by your initiative. Very noble!
Great going and all the Best!
Thanks Shefali!
I’ve had a good response & I’m really looking forward to this new venture!
What a great idea, Connie. I can think of no better person to lead the charge.
Very cool Connie… people that I talk to are thirsty for this. It’ll be nice to have a place to send them.
Thanks Mykl & Robin,
It will be nice to take what I’m doing here on my blog to a new level & with a more interactive interface.
[…] Strategist .net Published on July 12th, 2008 Posted by Connie in Training As a part of my Community Manager course I am having a discussion area. And with the awesome help of my sister […]
Hey Connie, I just sent you an email… I’m VERY interested in this project!
Looking forward to hearing from you.
-Liza
I have been searching for a online course to get my CAM can any one point me in the right direction. I live in Washington.
[…] Community Managers experts, like Connie Bensen, offer also special courses for people interested in following a career in this field. In Spain, […]
[…] of role and want to know how they can gain the necessary skills. Back in June of 2008 I offered 2 training programs to meet that need. It went great until I got sucked into the tech startup world and social media […]
Hi Connie,
Guess I’ve missed this training from before. Are there any new upcoming ones? Or resources available on this topic?
I’m the Community Manager for ww.mig33.com it’s a mix between FB + Twitter. We’ve also just officially launched our micro blogging feature. We’re mostly strong in emerging markets, Indonesia being the largest.
I find your website really useful! Looking forward to hearing from you. Thanks & God bless!
Regards,
Jeff