Community, Education, and Second Life

While I was taking a bit of time off to spend with my sister & her boys, a very proactive educator found my blog. Yesterday I saw the trail of tweets … That’s the joy of social networking! You can pretty much follow the word of mouth.
So today I talked with Kevin Jarrett [...]

ROI of a Community Manager

There have been many references to ROI in terms of social media. A couple of my favorites are:

Return on Influence
Return on Interaction

There has been a lot of discussion recently about the Community Manager position.And the article in the WSJ about the Deloitte study brought out many from the industry in defense of communities. My take [...]

Efficient Social Networking

Twitter, Plurk, Identi.ca, FriendFeed, Jaiku, Facebook, Mashable, Plaxo, Tumblr & Pownce, LinkedIn
That’s where I update to. Before you schedule help though – I really only interact on half of them. I’m really finding ping.fm to be an excellent timesaver. (use pingscompany to sign up – they keep changing it)

Ping.fm efficiently updates 10 services for [...]

Building your Community Strategy

I’m starting something new on my blog of sharing links to articles that caught my attention. Here are some ideas for your community strategy:
An incredible article about Brands building community on Flickr
Beth Kanter pointed me to this ongoing wiki project that is going to be an amazing resource for Non-profits using Social Media. I’m sure [...]

Social Media Resources are Mixx ‘ed up

What do you get when you put together a bunch of social media junkies that share the posts that they’re devouring? Communities of course!
 Mixx is like Digg. People submit articles into categories. Then members vote them up. Personally I’ve never gotten into Digg. I know how to Digg things (but it’s usually after I’m asked [...]