Comments on: ROI of a Community Manager http://conniebensen.com/2008/07/27/roi-of-a-community-manager/ Community Strategist Thu, 18 Mar 2010 11:24:36 -0500 http://wordpress.org/?v=2.8.4 hourly 1 By: Full Circle Associates » Social Media Planning and Evaluation for NGOs http://conniebensen.com/2008/07/27/roi-of-a-community-manager/comment-page-1/#comment-3238 Full Circle Associates » Social Media Planning and Evaluation for NGOs Thu, 11 Jun 2009 02:52:12 +0000 http://conniebensen.com/blog/2008/07/27/roi-of-a-community-manager/#comment-3238 [...] Understanding the value of facilitation of social media interactions - ROI on Community managers [...] [...] Understanding the value of facilitation of social media interactions – ROI on Community managers [...]

]]> By: Ed Nicholson http://conniebensen.com/2008/07/27/roi-of-a-community-manager/comment-page-1/#comment-1487 Ed Nicholson Sun, 03 Aug 2008 00:48:16 +0000 http://conniebensen.com/blog/2008/07/27/roi-of-a-community-manager/#comment-1487 Connie Thanks for the insight and valuable information you provide in this space. Wikipedia has an interesting definition of "community manager." http://en.wikipedia.org/wiki/Community_manager Perhaps someone should edit... Connie
Thanks for the insight and valuable information you provide in this space.
Wikipedia has an interesting definition of “community manager.”
http://en.wikipedia.org/wiki/Community_manager
Perhaps someone should edit…

]]> By: Ian Cheung http://conniebensen.com/2008/07/27/roi-of-a-community-manager/comment-page-1/#comment-1473 Ian Cheung Thu, 31 Jul 2008 23:46:42 +0000 http://conniebensen.com/blog/2008/07/27/roi-of-a-community-manager/#comment-1473 Excellent list Connie! Some additional returns to consider: - Identify popular problems in user work flow - Communicate use case developments to team - Represent the user experience to organization Some of the areas mentioned in your list may bleed into Business Development/Marketing roles such as "collaborate & partner with related organizations". Do you mean on an activity level or "doing deals" level? The latter seems to be more strategic than tactical. Plus it could be overwhelming to manage that along with the standing list of responsibilities. Just a though. Excellent list Connie!

Some additional returns to consider:
- Identify popular problems in user work flow
- Communicate use case developments to team
- Represent the user experience to organization

Some of the areas mentioned in your list may bleed into Business Development/Marketing roles such as “collaborate & partner with related organizations”. Do you mean on an activity level or “doing deals” level? The latter seems to be more strategic than tactical. Plus it could be overwhelming to manage that along with the standing list of responsibilities. Just a though.

]]> By: Gilligan on Data by Tim Wilson » Social Media ROI: Stop the Insanity! http://conniebensen.com/2008/07/27/roi-of-a-community-manager/comment-page-1/#comment-1458 Gilligan on Data by Tim Wilson » Social Media ROI: Stop the Insanity! Tue, 29 Jul 2008 02:57:00 +0000 http://conniebensen.com/blog/2008/07/27/roi-of-a-community-manager/#comment-1458 [...] I’m not quite ready to let it go. And I do think this is important. Connie Bensen’s recent post (cross-posted on the Marketing 2.0 blog) on the subject had me cheering…and crying…at [...] [...] I’m not quite ready to let it go. And I do think this is important. Connie Bensen’s recent post (cross-posted on the Marketing 2.0 blog) on the subject had me cheering…and crying…at [...]

]]>