Comments on: Warm Welcome to a community http://conniebensen.com/2008/08/19/warm-welcome-to-a-community/ Community Strategist Mon, 02 Jan 2012 05:30:36 -0600 http://wordpress.org/?v=2.8.4 hourly 1 By: Connie http://conniebensen.com/2008/08/19/warm-welcome-to-a-community/comment-page-1/#comment-1606 Connie Sat, 23 Aug 2008 23:23:42 +0000 http://conniebensen.com/blog/2008/08/19/warm-welcome-to-a-community/#comment-1606 Thanks @Darek @Ricardo So much good advice there! thank you!! @Emily I'm glad that you found it helpful. :) Wow Daniel, That's very personalized! I'm sure that they appreciate it though! And thanks for the encouragement. I have something new coming. @Sabina - Congrats on your new community! I hope that it goes well. :) Keep us updated. Thanks @Darek

@Ricardo So much good advice there! thank you!!

@Emily I’m glad that you found it helpful. :)

Wow Daniel, That’s very personalized! I’m sure that they appreciate it though! And thanks for the encouragement. I have something new coming.

@Sabina – Congrats on your new community!
I hope that it goes well. :) Keep us updated.

]]> By: Sabina Podjed http://conniebensen.com/2008/08/19/warm-welcome-to-a-community/comment-page-1/#comment-1598 Sabina Podjed Sat, 23 Aug 2008 12:53:28 +0000 http://conniebensen.com/blog/2008/08/19/warm-welcome-to-a-community/#comment-1598 Connie, thank you very much for a great tip. We are launching our community in few days and this post came just at the right time as a reminder for what is important. Connie, thank you very much for a great tip. We are launching our community in few days and this post came just at the right time as a reminder for what is important.

]]> By: Daniel Martin http://conniebensen.com/2008/08/19/warm-welcome-to-a-community/comment-page-1/#comment-1593 Daniel Martin Fri, 22 Aug 2008 23:20:38 +0000 http://conniebensen.com/blog/2008/08/19/warm-welcome-to-a-community/#comment-1593 Connie, great insight. I try to personally call each and every individual who comments on my site. "Hi "name" this is Daniel from Mad Mortgage world... thanks for taking part in the conversation... my personal email if you ever need to reach out is..." I have gotten incredible feedback and my site continues to grow exponentially by the week. Keep up the awesome tips! Connie,

great insight. I try to personally call each and every individual who comments on my site.

“Hi “name” this is Daniel from Mad Mortgage world… thanks for taking part in the conversation… my personal email if you ever need to reach out is…”

I have gotten incredible feedback and my site continues to grow exponentially by the week. Keep up the awesome tips!

]]> By: Emily Williams http://conniebensen.com/2008/08/19/warm-welcome-to-a-community/comment-page-1/#comment-1576 Emily Williams Wed, 20 Aug 2008 16:07:43 +0000 http://conniebensen.com/blog/2008/08/19/warm-welcome-to-a-community/#comment-1576 Connie, thanks for this post. At Needish we have a welcome e-mail, but after reading this I'm going to take another look at it. In all honesty it's pretty boring and could do with a bit of humanizing. Writing a good e-mail - succint yet informative, human yet not too informal - is harder than it seems, but it's so important. Connie, thanks for this post. At Needish we have a welcome e-mail, but after reading this I’m going to take another look at it. In all honesty it’s pretty boring and could do with a bit of humanizing. Writing a good e-mail – succint yet informative, human yet not too informal – is harder than it seems, but it’s so important.

]]> By: Ricardo Bueno http://conniebensen.com/2008/08/19/warm-welcome-to-a-community/comment-page-1/#comment-1574 Ricardo Bueno Wed, 20 Aug 2008 08:51:59 +0000 http://conniebensen.com/blog/2008/08/19/warm-welcome-to-a-community/#comment-1574 Do I reach out to newcomers? Yes! Does it make a difference? Oh yeah! The thing about building on on-line community is that you have to have a "two-way" conversation(s). Otherwise you may as well stick with a static website. I have an interest in learning about my readers because learning about them guides me towards developing more content (I want to connect with them more and more and I can only "push the envelope" so-to-speak if I grow to learn what motivates my community). So yes, I reach out. I remember the first time someone reached out to me for commenting on their site. I received a personalized e-mail (it wasn't just a template, though even those have a way of having a positive impact if ultimately you're not disingenuous) that welcomed me to the site and responded to my comment. It was the best welcome I had ever received from any site! I developed an immediate sense of belonging. Do I reach out to newcomers? Yes!

Does it make a difference? Oh yeah!

The thing about building on on-line community is that you have to have a “two-way” conversation(s). Otherwise you may as well stick with a static website. I have an interest in learning about my readers because learning about them guides me towards developing more content (I want to connect with them more and more and I can only “push the envelope” so-to-speak if I grow to learn what motivates my community).

So yes, I reach out. I remember the first time someone reached out to me for commenting on their site. I received a personalized e-mail (it wasn’t just a template, though even those have a way of having a positive impact if ultimately you’re not disingenuous) that welcomed me to the site and responded to my comment. It was the best welcome I had ever received from any site! I developed an immediate sense of belonging.

]]> By: Darek http://conniebensen.com/2008/08/19/warm-welcome-to-a-community/comment-page-1/#comment-1573 Darek Wed, 20 Aug 2008 08:18:07 +0000 http://conniebensen.com/blog/2008/08/19/warm-welcome-to-a-community/#comment-1573 Hi Connie, thanks for a great tip! It is indeed a good practice to follow up by a personalized and short email following a person joining your community. Hi Connie, thanks for a great tip! It is indeed a good practice to follow up by a personalized and short email following a person joining your community.

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