Comments on: Community Manager Recruitment http://conniebensen.com/2008/09/30/community-manager-recruitment/ Community Strategist Mon, 02 Jan 2012 05:30:36 -0600 http://wordpress.org/?v=2.8.4 hourly 1 By: Sachin Ruhela http://conniebensen.com/2008/09/30/community-manager-recruitment/comment-page-1/#comment-6847 Sachin Ruhela Thu, 14 Apr 2011 06:40:53 +0000 http://conniebensen.com/blog/2008/09/30/community-manager-recruitment/#comment-6847 Hi, Well I'm Sachin Ruhela and working as a community manager,but i'm looking for a job change somewhere.So if you have any recruitment is there for that domain,so kindly contact me to above call no. Thanks Sachin Ruhela Community Manager Contact No:+919953983874,+919897875062 Hi,

Well I’m Sachin Ruhela and working as a community manager,but i’m looking for a job change somewhere.So if you have any recruitment is there for that domain,so kindly contact me to above call no.

Thanks
Sachin Ruhela
Community Manager
Contact No:+919953983874,+919897875062

]]> By: Connie Bensen http://conniebensen.com/2008/09/30/community-manager-recruitment/comment-page-1/#comment-1855 Connie Bensen Fri, 03 Oct 2008 00:38:07 +0000 http://conniebensen.com/blog/2008/09/30/community-manager-recruitment/#comment-1855 Hi Angela, You make some excellent points! Community building is an art (& not to be taken lightly). I keep trying to say that in a variety of ways... Hi Angela,
You make some excellent points!

Community building is an art (& not to be taken lightly). I keep trying to say that in a variety of ways…

]]> By: Angela Connor http://conniebensen.com/2008/09/30/community-manager-recruitment/comment-page-1/#comment-1851 Angela Connor Thu, 02 Oct 2008 20:27:29 +0000 http://conniebensen.com/blog/2008/09/30/community-manager-recruitment/#comment-1851 As a community manager, I believe that every interaction I have with community members, whether via e-mail or posted publicly on the site is essentially a resume of sorts and a testament to my skills as a manger. Many community managers don't realize the importance of the written word and communication that is 100 percent electronic, until it's too late. This is an art, in my opinion and it takes practice to get it right. These hiring should not be done in haste but the hiring organization has to know what skills to value. As a community manager, I believe that every interaction I have with community members, whether via e-mail or posted publicly on the site is essentially a resume of sorts and a testament to my skills as a manger. Many community managers don’t realize the importance of the written word and communication that is 100 percent electronic, until it’s too late. This is an art, in my opinion and it takes practice to get it right. These hiring should not be done in haste but the hiring organization has to know what skills to value.

]]> By: Connie http://conniebensen.com/2008/09/30/community-manager-recruitment/comment-page-1/#comment-1843 Connie Wed, 01 Oct 2008 01:01:45 +0000 http://conniebensen.com/blog/2008/09/30/community-manager-recruitment/#comment-1843 I was thinking it went under culture, and it could go under leadership. But there could be one called change agent. I think that it applies to both the company & the community. I agree that having a comm mgr offers opportunities for change (as long as the company/management are open to that). I was thinking it went under culture, and it could go under leadership. But there could be one called change agent. I think that it applies to both the company & the community. I agree that having a comm mgr offers opportunities for change (as long as the company/management are open to that).

]]> By: ScottD http://conniebensen.com/2008/09/30/community-manager-recruitment/comment-page-1/#comment-1841 ScottD Tue, 30 Sep 2008 19:32:39 +0000 http://conniebensen.com/blog/2008/09/30/community-manager-recruitment/#comment-1841 You're absolutely right on that Connie. Our customers ask us for advice in this regard often, as rarely do they have the role fully-developed in their minds as they approach deploying a new community. They often look to us to help them define what the role should be. I'm looking forward to seeing what comes out of this topic as a series! One important characteristic I think was left off of the list in the article above is how adept a candidate will be in promoting positive change in your organization. Perhaps that was implied in some of the other items listed, but I think its important to state openly. This is a variable that depends greatly on the current culture of company, but it is a key function/requirement of many community managers. -Scott You’re absolutely right on that Connie. Our customers ask us for advice in this regard often, as rarely do they have the role fully-developed in their minds as they approach deploying a new community. They often look to us to help them define what the role should be. I’m looking forward to seeing what comes out of this topic as a series!

One important characteristic I think was left off of the list in the article above is how adept a candidate will be in promoting positive change in your organization. Perhaps that was implied in some of the other items listed, but I think its important to state openly. This is a variable that depends greatly on the current culture of company, but it is a key function/requirement of many community managers.

-Scott

]]> By: Connie http://conniebensen.com/2008/09/30/community-manager-recruitment/comment-page-1/#comment-1839 Connie Tue, 30 Sep 2008 16:53:24 +0000 http://conniebensen.com/blog/2008/09/30/community-manager-recruitment/#comment-1839 You're right Scott. And that's where I've heard of pain points from friends asking for advice. The perception of the role from both sides needs to be aligned otherwise it's going to be challenging (and that's not even in regard to the community work!). That's why I'm broaching this topic. The organizaton has an obligation to decide how committed & to what extent they're going to support their community. You’re right Scott. And that’s where I’ve heard of pain points from friends asking for advice. The perception of the role from both sides needs to be aligned otherwise it’s going to be challenging (and that’s not even in regard to the community work!).

That’s why I’m broaching this topic. The organizaton has an obligation to decide how committed & to what extent they’re going to support their community.

]]> By: ScottD http://conniebensen.com/2008/09/30/community-manager-recruitment/comment-page-1/#comment-1838 ScottD Tue, 30 Sep 2008 16:44:58 +0000 http://conniebensen.com/blog/2008/09/30/community-manager-recruitment/#comment-1838 I think the first thing any hiring manager needs to do is figure out what they want from the role. Do they want a caretaker, an organizer or a strategist? The big difference as I see it between the three is the level of internal engagement and evangelism you want the role to bring. In many ways this is the most telling factor, since it describes how much of a commitment your organization has to community. I think the first thing any hiring manager needs to do is figure out what they want from the role. Do they want a caretaker, an organizer or a strategist? The big difference as I see it between the three is the level of internal engagement and evangelism you want the role to bring. In many ways this is the most telling factor, since it describes how much of a commitment your organization has to community.

]]> By: Connie http://conniebensen.com/2008/09/30/community-manager-recruitment/comment-page-1/#comment-1837 Connie Tue, 30 Sep 2008 16:07:50 +0000 http://conniebensen.com/blog/2008/09/30/community-manager-recruitment/#comment-1837 Hi Anatol, I would say yes, absolutely & remotely. I served as an evangelist for 6 months & decided that I WANTED to be a community manager. Circumstances in that position were allowing me to do many of the things that a community manager does. When the opportunity arose to work full time I was recruited. To answer your question I had so much passion & loyalty as an evangelist that it was an easy transition. (I already had established relationships with dept managers too - and working remotely). There are many cases where community mgrs are working & they're not employees. I am presently contracting my services also. And many white label platform companies offer community moderation services as a part of their package in addition to the technology. Those staff are not employees of the company that sponsored the community (I won't use the word 'owns'). Hi Anatol,
I would say yes, absolutely & remotely.

I served as an evangelist for 6 months & decided that I WANTED to be a community manager. Circumstances in that position were allowing me to do many of the things that a community manager does. When the opportunity arose to work full time I was recruited. To answer your question I had so much passion & loyalty as an evangelist that it was an easy transition. (I already had established relationships with dept managers too – and working remotely).

There are many cases where community mgrs are working & they’re not employees. I am presently contracting my services also. And many white label platform companies offer community moderation services as a part of their package in addition to the technology. Those staff are not employees of the company that sponsored the community (I won’t use the word ‘owns’).

]]> By: anatol http://conniebensen.com/2008/09/30/community-manager-recruitment/comment-page-1/#comment-1836 anatol Tue, 30 Sep 2008 15:26:09 +0000 http://conniebensen.com/blog/2008/09/30/community-manager-recruitment/#comment-1836 Excellent post as always Connie. What I would be interested in: What are your experiences in regard of hiring outside-personnell as a community manager? Can you bring the same passion to the community without being an employee of the company? Excellent post as always Connie. What I would be interested in: What are your experiences in regard of hiring outside-personnell as a community manager? Can you bring the same passion to the community without being an employee of the company?

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