Updated Community Manager Job Description

The job description that I posted in July 08 is another most frequently visited post. Here’s an update:
The Community Manager/Social Media Specialist position is a broad encompassing role.
My definition of the position: A community manager is the voice of the company externally and the voice of the customers internally. The value lies in the [...]

Community Manager Responsibilities and Goals

One of the most visited articles on my blog is a list that I posted in July of 2008 of Responsibilities and Goals for a Community Manager. This was what I envisioned the role to be in 2007. It has been referenced many times and is linked from Wikipedia’s definition of ‘Online Community Manager’.
Here [...]

Considering Consulting

A friend said on the weekend that they want to leave their job & do consulting work.
My advice – don’t do it. This is not the time. I tried long term contracting last year and it was a learning experience.
I have 3 outstanding invoices. On one I don’t expect to [...]

The Power of TechCrunch

Recently Jeff Widman wrote an article for TechCrunch on my company’s product, Techrigy SM2, as Google Alerts on Steroids.

This is an entrepreneur’s dream: To be featured on one of the heavily trafficked blogs/sites such as TechCrunch, Mashable, etc. I keep gaining new experiences in the tech world & this is certainly one of them. [...]

Tweetup in Rochester NY on Monday

I’m organizing a tweetup for dinner tomorrow night in Rochester with some of my Twitter friends. I look forward to meeting AuctionDirectchucksimmins, markfrisk AaronCU95 and everyone else that wants to join us for dinner. It’s always great to meet in person.
Ands speaking of meeting in person, I’m making my first trip to the Techrigy [...]