Basic Premises For Every Community Manager

It seems ages ago now, but in January 2007 my sister & I created a simple community consisting of forums, a blog & a file cabinet. That experience has evolved into a study of social networking, brand building and community building.
Here’s a summary of the basic premises every community manager should keep in mind. [...]

Taking the Community Manager role to a New Level – Chief Community Officer

Companies are realizing the impact that the social web can have on their brand. Listening & building relationships with their consumers is going to become an integral part of their strategy for success. Those that ignore the trend will continue on their path, but ultimately it will be the consumers who decide their success.

The [...]

A Community Manager is a Swiss Army Knife

That’s a new analogy that @curtprins came up with at Social Media Breakfast MSP. I like it!
I want to thank Rick Mahn & Albert Maruggi for inviting me to join them to present on Community at MSP Social Media Breakfast #13. It was a great event with 70 people! Albert invited us to the St [...]

What’s Your Personal Brand Worth

Beth Harte has a great post on Personal Brand Equity. And it’s very timely discussion for me because we talked about it at MSP Social Media Breakfast yesterday. Our topic was the community manager role. In discussing the role & the impending culture changes that Gen Y’s are going to bring to the workplace someone [...]

Meetup in Minneapolis tonite (March 17)

A group of us are planning to get together at a Greek restaurant. Yes I know that it’s St Patrick’s Day…
If you’d like to join us for a tweet up:
6 pm at It’s Greek to Me
626 West Lake St., Minneapolis, MN 55408

We look forward to seeing you there!
And join us tomorrow for the [...]