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It’s a busy time of year! Next week I’ll be in San Francisco for two events. I’m doing a 3 hour workshop at Enterprise 2.0 on Frameworks for utilizing social media. The diagram in my last blog post outlines the potential that a community manager offers an organization.

I will share how to use social media to:

  • Build brand & PR, social media marketing, business development & collaborations
  • Connect with customers in terms of customer service, peer support, product development
  • Augment sales by shortening sales cycle, new forms of prospecting (reducing cold calling)

    I was really impressed with Enterprise 2.0 in June. The sessions offered a broad variety of in-depth information. The event was very well coordinated and the attendance of over 1500 offered a great opportunity for networking.

    My workshop is on Monday morning, so join me if you’re attending E 2.0. And if you’re on the fence about going, I highly recommend it!

    On Wed evening, I’ll be in Palo Alto at SDForum:

    Semantic Web SIG: Real time Social Media Monitoring and Marketing

    Let me know if you’d like to connect. We’re putting together a meetup for Tues evening.