Published in March 30th, 2008
I’m really excited about Rohit Bhargava’s new book, Personality Not Included: Why Companies Lose Their Authenticity And How Great Brands Get it Back, that will be soon published. I’ve been patiently waiting ever since I first read about it on his blog. The concept of brands having personality totally resonates with me. I’ll take it [...]
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Published in March 30th, 2008
This post is primarily intended for companies wondering why they should create a Community Manager position? But it also gives those interested in the occupation a high level overview of the position & it’s responsibilities. Companies that have a Community Manager have engaged a person with exceptional communication skills. This person provides a human [...]
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Published in March 29th, 2008
As a librarian I always enjoyed promoting books. There was talk that Google & the web would replace them, but I don’t think that will ever happen. I enjoy the tactile experience of a book. At times I crave it. Books are an integral part of our learning experience.
If you’re into social media, have you [...]
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Published in March 27th, 2008
It’s on Saturday morning at 9:30 am. And yes it’s in Singapore! Unfortunately I won’t make this one.
So why am I talking about it? Well, I have a group of social media friends in Singapore of course! And I introduce them to each other as I meet them. It’s my nature…
So upon request [...]
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Published in March 26th, 2008
User generated content can be an elusive piece in the social media mix. Where do you find it? How do you leverage it? This is one of my favorite parts of my job. Customers make powerful statements about your products & brand. Are you listening? (A hint - It’s probably not happening on your corporate [...]
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Published in March 21st, 2008
Shel Israel & Robert Scoble have new jobs. They’re both making informative movies for FastCompany.com. I came to know their names thru Naked Conversations, the book they co-authored. It’s a must read, so go find a copy!
This morning a friend linked me to Shel’s interview with Jeremiah Owyang on Communities. There’s a lot of excellent [...]
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Published in March 17th, 2008
It’s a common place thing online & periodically I see reference to it.
Last Sunday morning I made my morning stop at the ACDSee forums. Upon logging in, I saw the words - "you’ve been hacked". Joy …. not the way a Community Manager wants to start the day, week, or whatever!
One of my [...]
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Published in March 14th, 2008
I’m continually getting requests for information related to the Community Manager role. Others have helped me & I enjoy giving back. So I have created a Resources tab linking you to my most popular posts and to other’s posts that I frequently reference.
I hope that you find it helpful. Please let me know of your [...]
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Published in March 13th, 2008
Building community online is great. I’ve been doing it for awhile, but I have more experience with doing it in real life. For nine years I promoted public libraries & always enjoyed the aspects of outreach.
Early this week I was invited to talk about ACDSee software at the Winnipeg Camera Club. I met the person [...]
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Published in March 2nd, 2008
When I joined ACDSee last September as their community manager I knew that there would be exciting projects! Beta had a meaning for me because I helped with the ACDSee Pro 2 beta last summer. But I wasn’t involved at the level that I have been with this one.
The word ‘beta’ has new meaning for [...]
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