Community, Education, and Second Life

Published in July 31st, 2008

While I was taking a bit of time off to spend with my sister & her boys, a very proactive educator found my blog. Yesterday I saw the trail of tweets … That’s the joy of social networking! You can pretty much follow the word of mouth.
So today I talked with Kevin Jarrett who [...]

ROI of a Community Manager

Published in July 27th, 2008

Posted by Connie in Measurement & ROI

3 Comments

There have been many references to ROI in terms of social media. A couple of my favorites are:

Return on Influence
Return on Interaction

There has been a lot of discussion recently about the Community Manager position.And the article in the WSJ about the Deloitte study brought out many from the industry in defense of communities. My take [...]

Efficient Social Networking

Published in July 26th, 2008

Posted by Connie in Twitter

2 Comments

Twitter, Plurk, Identi.ca, FriendFeed, Jaiku, Facebook, Mashable, Plaxo, Tumblr & Pownce, LinkedIn
That’s where I update to. Before you schedule help though - I really only interact on half of them. I’m really finding ping.fm to be an excellent timesaver. (use pingscompany to sign up - they keep changing it)

Ping.fm efficiently updates 10 services for [...]

Building your Community Strategy

Published in July 23rd, 2008

Posted by Connie in Community Strategist Links

1 Comment

I’m starting something new on my blog of sharing links to articles that caught my attention. Here are some ideas for your community strategy:
An incredible article about Brands building community on Flickr
Beth Kanter pointed me to this ongoing wiki project that is going to be an amazing resource for Non-profits using Social Media. I’m sure [...]

Social Media Resources are Mixx ‘ed up

Published in July 22nd, 2008

Posted by Connie in Books & Resources

1 Comment

What do you get when you put together a bunch of social media junkies that share the posts that they’re devouring? Communities of course!
Mixx is like Digg. People submit articles into categories. Then members vote them up. Personally I’ve never gotten into Digg. I know how to Digg things (but it’s usually after I’m asked [...]

Taking a break

Published in July 21st, 2008

Posted by Connie in Branding

2 Comments

Isn’t this amazing? Click on it to see the detail. It’s growing in our yard near a tree. It’s a foot in diameter & about 6 inches tall. And the most wonderful orange color! which is my most favorite color (I have orange flowers, luggage & now a car).

I had been thinking about this [...]

Community Manager Responsibilities & Goals

Published in July 17th, 2008

Posted by Connie in Job Description

11 Comments

This goes along with the Community Manager job description. But these are more task oriented. This may provide a good check off list in orientating a new community manager. It could also start as a talking point for deciding on priorities.
I’m not sure if I should admit to this or not, but I compiled these [...]

Community Manager Job Description

Published in July 17th, 2008

Posted by Connie in Job Description

6 Comments

The Community Manager position is a broad encompassing role. And it really should be!
My definition of the position: A community manager is the voice of the company externally and the voice of the customers internally. The value lies in the community manager serving as a hub & having the ability to personally connect with the [...]

Does a Startup need a Community Manager?

Published in July 16th, 2008

Posted by Connie in Comm Mgr Role

1 Comment

Did you see the great post on this topic by Marshall Kirkpatrick on ReadWriteWeb? He covered many great points.
I get requests for this question as well as information on the position. Here are questions that may help guide you:

Do you feel like the product is ready to evolve but you’re not sure what the customers [...]

Your Vote is Appreciated!

Published in July 15th, 2008

Posted by Connie in Uncategorized

1 Comment

Social media is an emerging field. Social Media Club is centered around sharing best practices, establishing ethics and standards, and promoting media literacy in this new area.

There is a vote for the 42nd position on the interim board. Thirty seven others & myself are vying for the position.
Why would I like to participate at [...]

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