Listening is an integral part of monitoring the conversations. As a community manager I’m not only actively listening but also noticing how other companies are listening & participating. It’s exciting to to see more corporations using Twitter! How do I know that they are? Well, upon mention of a product or company within minutes the [...]

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Twitter is a bird of many colors. I’ve seen it used in many creative ways:

Job vacancies are posted that I doubt ever hit traditional boards
requests for sightseeing & restaurant recommendations
tweet-ups (people meet at a certain place when attending an event)

Recently I had won an iPhone. AT&T doesn’t offer service in my area so I blogged [...]

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My introduction of Utterz at my other blog www.DigiScrapInfo.com

a2a_linkname=”Introducing Utterz to DigiScrapInfo.com”;a2a_linkurl=”http://conniebensen.com/blog/2007/11/04/introducing-utterz-to-digiscrapinfocom/”;

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I saw Chris Brogan testing Utterz just before PodCamp 2 in Boston. Then I read Jeremiah’s instructions & thought - ok, I can do this!
Well with that kind of peer pressure…(can you feel the magnet of social media pulling me in?) I saw the note about the MicroMedia Meetup?! Now I don’t do any [...]

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The value of Twitter has been debated by many. Their opinion seems to reflect the amount of time they’ve used it. I wonder if people who are the most critical have fully experienced it & given it a chance?
I’ve been encouraging some to try it, but it’s difficult to explain. I’d like to share my [...]

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I have worked in public libraries for 8 years. My role for the past 7 years has been to provide training, leadership & strategic planning in the tech. area. Attending national conferences has also provided a great overview of how libraries are shifting to adopt new technologies in order to stay relevant & appeal to [...]

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