I never want to be too far behind Jeremiah Owyang, so last Saturday I installed Google’s Sidewiki. Piece of cake! but I couldn’t for the life of me figure out how to claim my blog.
Everyone needs to stake their claim online for a number of reasons. In this case it allows you to post a [...]
Communities have various ways of encouraging participation. At the DeFrag conference there was much discussion about leader boards for internal communities. Personally I prefer featuring those that are adding value to the community rather than just those that are the most vocal. This allows you to highlight contributors for a variety of reasons rather than [...]
I happened upon a meme-like post at social media snackers. And just yesterday someone asked about Evernote on Twitter so it must be time to talk about my favorite social media tools again.
My top 10 tools & platforms are:
Livewriter (am blogging in it as I type!) — update on Livewriter features
Evernote – the most awesome [...]
Listening is an integral part of monitoring the conversations. As a community manager I’m not only actively listening but also noticing how other companies are listening & participating. It’s exciting to to see more corporations using Twitter! How do I know that they are? Well, upon mention of a product or company within minutes the [...]
Twitter is a bird of many colors. I’ve seen it used in many creative ways:
Job vacancies are posted that I doubt ever hit traditional boards
requests for sightseeing & restaurant recommendations
tweet-ups (people meet at a certain place when attending an event)
Recently I had won an iPhone. AT&T doesn’t offer service in my area so I blogged [...]
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