We’re looking for the two best answers, then we’ll bring you to Dell World in December to pitch your idea in person! Are you up to the challenge?
Last year Dell World was amazing and this year it promises to be even better! This year we are integrating a social media neighborhood. My colleague, Cy Jervis decided to take IdeaStorm offline by using IdeaStorm to source ideas for how Dell can better use social to connect to its customers.
I have been working with Dell Communities for over a year and continually see opportunities for us to better connect with our customers. This spring I put together a project to expand the support forums across eight languages. Dell provides support in the social channels in 14 languages, so why not? Now we have a request for a ninth language. I love the enthusiasm of our teams around the world!
Last fall I worked with Dell’s most faithful advocates and implemented the Dell Rockstar Program. I’m excited that we’re bringing a number of them to Dell World! What a great way to thank them for their loyal support (some for as long as 10 years). I have been putting things in place to show the value of their contributions and making the program scalable (ie: setting up the program, program scorecard, training, mentorship, etc)
Then, last winter Cy Jervis was hired to take care of IdeaStorm full time. I say ‘full time’ because Cy had been faithfully volunteering at IdeaStorm for the full five years since it launched. I assure you that he has some great stories to tell!
And now you have the opportunity to tell Dell how you think we can better use social media and the social channels to better meet the needs of our customers. The two best answers will receive a trip to Dell World in December! In addition to presenting your idea, you’ll have the opportunity to get a close up view of Dell’s present social efforts and meet some great people. The food trucks and the December weather in Austin are also great reasons to visit!
Are you up to the challenge?! You can submit your idea here at the IdeaStorm Live Challenge Contest
NO PURCHASE NECESSARY. Ends 10/25/2012. For Official Rules visit http://del.ly/6010pBia