Facebook

Facebook Advertising

Yesterday the new Facebook advertising plan was announced. It’s logical that it’s going to be integrated right into our newsfeeds. Maximum exposure is the goal. And I think that the premise is that if it’s transparent, then it will work? (that part I’m still trying to understand). But let’s keep in mind that it IS advertising

We are all consumers first. I have been quoted for saying:

Facebook has tremendous potential for networking & marketing as long as you’re sensitive to the idea that it’s a social space.

So Facebook has a new plan to allow advertisers (including People) to create Pages, buy Social Ads & Facebook Ads. Here is Facebook’s description of a Page:

Your fans love you, and their friends will know it.

When your fans interact with your Facebook Page, the actions they take are automatically generated into social stories. These stories are published to News Feed, which friends may see the next time they log into Facebook. The stories link back to your Facebook Page, inviting more people to interact with it, which generates more social stories and drives even more traffic to your Page. Think of it as word-of-mouth marketing, only completely free and happening online.

But my Friends ARE my fans! Why do I need to create a page in addition to my profile?

And the phrase ‘think of it as word-of-mouth marketing, only completely free’ – isn’t the basic premise of word of mouth marketing that it IS free? Since when has that cost anything?

Jeremiah created a page for himself. I appreciate his providing an example. Rather than befriending that Page, you can become a Fan. When I click on that option, I get this:

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I must say that the sentence ‘You can change this setting later, if you want.’ In my opinion, Facebook’s settings aren’t apparent & it should read, ‘You can change this later, but it may be very difficult to figure out how’. In the meantime it’s feeding into my Newsfeed that I’m a Fan of Jeremiah. Well, why state the obvious? We all know this! Anyone that reads my blog is aware of that. And if you aren’t, now you know!

Last night in reading the commentary, some questions came to mind:

  • Is this something that my company can use? & our digiscrappers?
  • How is this different than the ACDSee Group that I created?
  • Ultimately what value does it provide?

So today I did some more reading & looking around Facebook.

Nicholas Carr provides an example of how Coca Cola will use it. They have a Page up now.

Sprite will create a new Facebook Page for Sprite Sips and will run a series of Social Ads that leverage Facebook’s natural viral communications to spread the application across its user base.

Ummm, I’m ignoring werewolf & zombie invitations (even from my daughter), why would I be inclined to add a Sprite Sip? My profile won’t load the way it is, why would I add more applications to it? (I commented yesterday about my waiting to hear from Facebook – do they have Customer Service?) In the meantime I’m minimizing the number of app’s I have because they don’t load, much less adding a number of Advertising app’s.

The next question is how is the Page different from a Group? Jeremiah has a Web Strategy Group & now a Page. I see the main diference is that the Discussion Board is placed high on the Group & at the bottom of the Page. Is this an indicator of the value of Discussion on the Page?

Another thing that I’m trying to figure out is how is the Newsfeed information different from a Page & a Group? For example if Julia writes on the wall of the ACDSee group, that’s posted throughout her network. Isn’t that just as effective & offers the same benefit? What am I missing?

Something that bothers me is that you can’t search for the pages. You could for sponsored groups. Do a search for Page & this comes up, but if you click on the Pages tab you can’t view them. Maybe it’s too early?image

So I’m glad that Jeremiah created a sample Page to demonstrate it. I will be his fan in real life, but I can’t really hit that button on Facebook. It brings me to my last question, what value does it provide? Ultimately, it seems to be advertising & to be honest, I ignore the banners, flyers, etc. I’m at Facebook to talk with my friends, my daughter (I’ve helped her with her homework there), and network. It’s difficult to knowingly subject my friend’s newsfeeds to that.

I value my newsfeed & do read what my friends are doing (ignoring the periodic boxed ad – in fact it annoys me when I find that I’ve read it). That’s how I learn of new groups. AND in the last month or so, the Home tab is the only one that will load on my wireless access, so it’s how I use Facebook (not by choice mind you). Just as I respect my friends in regard to not spamming them with pointless app’s, likewise I won’t spam them with ad’s.

One last thought about all of this. I value my time & everyone else’s. There has been a discussion about groups & how people just join & don’t participate. Bryan Person had commentary on that on his blog. There are a number of Groups that provide me with value. The Web Strategy group, the Community Manager group (which I’m moderating with Jeremiah) & there are a few others that I participate in. So now toss in Pages.

In less than a month I’m presenting on Groups at a Facebook Conference, so I welcome your comments. And feel free to answer any of my questions, I’d love to hear your ideas.

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Effecting Change

Utilizing social media requires a huge paradigm shift for people. In previous posts I’ve talked about people overcoming their fear of ‘talking to strangers’. For a corporation it’s an even bigger step! For an organization to adopt the use of social media tools there are many facets. First the enterprise needs to commit to utilizing social media. I am very fortunate in that ACDSee is ready to expand the ways that they interact with their customers! And as their Community Manager I’m able to provide leadership in that direction.

For staff to become comfortable with utilizing social media I believe there are four tenets of effecting change:

  1. Recognize that change happens slowly
  2. Build on the strengths & assets of the organization
  3. Be committed to face the challenges that will arise
  4. Ultimately the change needs to be a result of intrinsic motivation

Over the past year I have watched my sister evolve from a silent lurker to an active blogger. Today she pointed out that she has surpassed me in the number of posts on our forums. I did encourage her early on & she joined at her own comfort rate. Now I’m watching her mentoring others!

Last week when I was at the offices talking about my ACDSee group on Facebook (I tend to do that…), my President asked, ‘there are staff on Facebook?’ So I showed him who my friends were & he disappeared for awhile. When he came back he said he’d made an exec account. He befriended the staff I was friends with & joined the ACDSee group! AND posted on a question on the ACDSee group’s discussion board. Isn’t that a great way of setting an example of interacting with the customers? Tonight I checked & there are 8 ACDSee staff that are members of the group. They joined of their own accord & I really appreciate their participation. My question for them will be if they want to be identified as staff or if they just want to quietly belong. I will respect their choice although I’ve already asked a few of them to blog…

I’m so impressed with this level of voluntary engagement! It makes me realize that the PEOPLE of ACDSee are committed to utilizing social media & we can move ahead far more quickly than I had envisioned! Somehow I have a feeling that this journey is going to be a great adventure because ACDSee staff have the same vision that I do & in a total team effort. Thanks guys!

It challenges me to look further into the future!


My Facebook App’s & Why?

Teresa Valdez Klein over at Web Community forum tagged me in her meme. So I will join in.

Here question is:

What do I have in my applications bar & why?

It’s a good question! And in looking at my app’s I realized that it’s maybe time to do some housekeeping again. I am fairly selective about what I add & generally add only app’s I see when I’m at someone else’s profile. The app invites are generally declined.

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Communication & informational

  • Notes – LOVE feeding in my 3 blogs into here!
  • GoogleReader Shared Items – I like this
  • Posted Items  – hmmm I should do this more often like my friend Clay does!
  • Blog Friends I like this

Interaction, relational & seeing relationships

  • My questions – I need to change my question!
  • Top Friends – makes people feel good!
  • TouchGraph – this is really cool! I like the visualization!
  • Books read – I have some there
  • Socialistics – this is a really cool tag cloud of my friends
  • Visual bookshelf – another book related app
  • Superwall – need this to see some messages

Not necessary – but they’ll stay

  • Free gifts – I like this – simple & unobtrusiveLivestrong – a new friend made this (my aunt has cancer)
  • Naughty Gifts – a friend sent something
  • Happy hour! – a friend had a birthday, so my sister & I sent drinks
  • Wiki Whiteboard – I was playing with this – it’s wetpaint on facebook

Going, going, gone soon!

  • My card – someone recommended this but I’ve never used it really (it’s going)
  • Stumbleupon (it’s going)
  • Sticky notes (it’s going – was fun but…)
  • Kaboodle – added it to see how it works (probably can go)
  • Twitter – am not feeding my tweets in (it’s going)
  • Instant messaging – I don’t use it – so it’s going

That was a good exercise! Ok now I tag: my sister Heidi (she can do this at DigiScrapInfo), Jeanine Baechtold, Clay Newton, Tinu Abayomi-Paul, Connie Reece & David Yeo

Let’s see what you got guys! Do share

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Facebook Interview with Mari Smith

I met Mari on Facebook & she’s been interviewing people in regard to Facebook.

Here’s a link to my interview in podcast format & I thank her for allowing me to share it with you! The addition of voice definitely adds another dimension.

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