Tag: measurement

Jeremiah Owyang and John Lovett have provided another great resource! In March Jeremiah and Ray Wang of Altimeter published their report on Social CRM: The New Rules of Relationship Management. Altimeter has partnered with Web Analytics Demystified to provide frameworks

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Everyone is putting their predictions out. Mine are always partially based on my work as well as the trends. 1. Companies will expect ROI from their Social Media efforts. Social Media will shift from being experimental to mainstream. Larger organizations

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